Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below to understand how we process and deliver orders.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in shipping your order.
Shipping Time
Delivery times may vary depending on your location. Estimated delivery times are:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout. Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the courier partner’s website.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our shipping policy, please contact our support team.
Email: shainastudioo@gmail.com
Phone: +16493183113
