FAQ

Ask Us Anything

How do I place an order?

Browse our products, select the item you like, choose the required size or variant, and click the “Add to Cart” button. Once you are ready, proceed to checkout and complete the payment process.

What payment methods do you accept?

We accept multiple payment methods including credit cards, debit cards, UPI, net banking, and other secure payment options available at checkout.

How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery typically takes 3–7 business days depending on your location.

Can I track my order?

Yes. Once your order is shipped, you will receive a shipping confirmation email with a tracking number to track your shipment.

What is your return policy?

If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order. The item must be unused and in its original packaging.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect product, please contact our support team immediately with photos of the item so we can assist you with a replacement or refund.

How can I contact customer support?

If you have any questions or need assistance, please contact our support team via email or phone.

Email: shainastudioo@gmail.com
Phone: +16493183113